Last Updated: May 26, 2020
1/ PERSONAL INFORMATION
Using our website involves the processing of certain personal data.
Personal data is processed in accordance with European Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (also known as the General Data Protection Regulation: GDPR), repealing Directive 95/46/EC.
2/ PERSONAL DATA PROCESSING
The term “personal data” refers to any information relating to an identified or identifiable natural person, such as name, location data, IP address, contact details, personal characteristics, and other documents that allow for identification.
“Processing” means any operation performed on personal data, from collection to deletion. We are responsible for processing your personal data.
3/ PROCESSED PERSONAL DATA
3.1 / Personal data voluntarily provided:
You are entirely free to provide or not provide your personal data.
We collect the personal data you provide to us in any way. To access certain parts of our website or to complete transactions, we may ask you to provide certain personal data, such as:
- by filling out forms (e.g., “Contact Us” form) on our website;
- by subscribing to newsletters or other communications;
- by interacting on social media;
- by contacting us by phone, email, or other means;
- by registering for services at the owners’ stables.
The types of personal data you typically provide include name, surname, address, contact details, and any information necessary for a request or complaint.
However, processing your requests, concluding a contract, and delivering services may be refused if essential data is not provided. You are solely responsible for the accuracy of the data you supply and/or complete.
3.2 / Automatically collected personal data:
When visiting our website, our server automatically collects certain browser- or device-generated information, which may in some cases be personal data, including:
- your domain;
- your IP address;
- date, time, and duration of your visit;
- your browser type;
- operating system;
- pages viewed;
- other device or computer information;
- internet traffic.
Automatically collected data is not used to identify you and is not cross-referenced with voluntarily submitted data.
4/ PURPOSES OF PERSONAL DATA PROCESSING
We process and use your personal data only when justified. Processing purposes include:
Nous traitons et n’utilisons vos données personnelles que cela se justifie. Les finalités de ce traitement sont les suivantes :
4.1 / Processing necessary for the performance of a contract:
- providing requested documents and communications;
- after-sales service;
- informing about our services and offers;
- delivering and invoicing products and services from our stables;
- technical management of our website and client administration;
- evaluating transactions involving the website or our services;
- operating, evaluating, improving, developing, and maintaining the website (including monitoring trends and user engagement for advertising, marketing, and research);
- operating, improving, and developing our products and services broadly; tailoring the site to user needs;
- responding to user questions or complaints;
- ensuring website and data security;
- managing, protecting against, and investigating fraud, risk exposure, claims, and other liabilities;
- creating statistics on website visits after anonymizing personal data.
4.2 / Processing necessary for compliance with legal obligations: Such as accounting, VAT, and maintaining records of online sales.
4.3 / Processing necessary for legitimate interests:
- exercising fundamental rights, including legal actions;
- preventing fraudulent website use;
- prospecting and marketing.
Personal data collected through cookies is used only to simplify website use and gather statistical data on usage, allowing us to analyze traffic and improve the site.
Cookies are never used for advertising purposes.
4.4 / Purposes not covered by this privacy statement:
If we plan to process your data for a new purpose not covered here, we will notify you via the email address you provided, giving you the opportunity to opt out.
5/ DIRECT MARKETING
We may use your personal data to send you direct marketing communications about services that may interest you, such as emails, mail, SMS, or targeted online advertising. We limit direct marketing to a reasonable and proportionate level, based on the information we have.
Where required, we will seek your explicit consent.
You may opt out at any time by following the unsubscribe links in our emails or by contacting us at: accueil@domainedulieuplaisant.com
We may also personalize advertisements and content based on your use of our site or other platforms, and analyze engagement for profiling purposes.
6/ CONFIDENTIALITY
Personal data is stored and hosted by our subcontractors Orange, OVH SAS, Lucca, and Reservio, who manage our sites: www.domainedulieuplaisant.com and domaine-du-lieu-plaisant.reservio.com. These sites are developed and maintained using WordPress and proprietary applications.
All personal data is strictly confidential and will not be disclosed to third parties, except with explicit consent or when required to deliver our services through subcontractors.
The Domaine du Lieu Plaisant does not sell or rent personal data to third parties.
7/ WITHDRAWAL OF CONSENT
You may withdraw your consent for processing your personal data at any time by submitting a dated request in writing or electronically, along with a copy of your ID.
No withdrawal is possible for data processed on contractual or legitimate interest grounds.
The withdrawal will not affect the lawfulness of data processing prior to the withdrawal.
8/ DATA RETENTION PERIOD
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.
Generally, we keep data for the legal limitation period applicable to bringing legal actions. In some cases, data may be retained longer due to legal, tax, or regulatory obligations.
9/ YOUR RIGHTS
9.1 / Right of access, rectification, and erasure:
You have the right to access your data, request corrections, or request deletion of personal data unless the data is needed for contractual or legal purposes.
No deletion is possible if the processing of this data is necessary for the performance or execution of a contract, or for the establishment, exercise, or defense of legal claims.
9.2 / Restriction of processing:
You may request restricted processing under certain conditions, such as:
- disputing the accuracy of your data;
- processing is unlawful, but you oppose deletion;
- data is needed for legal claims, though we no longer need it for processing.
9.3 / Data portability:
You may request a copy of your personal data or ask that it be transferred. This does not apply to data needed for contracts or legal defense.
9.4 / Automated decision-making:
You may refuse to be subject to a decision based solely on automated processing if it significantly affects you. This does not apply if the decision is necessary for a contract.
9.5 / Objection:
You have the right to object to the processing of your personal data when it is based on our legitimate interests, provided that your objection is justified by reasons relating to your particular situation or for direct marketing purposes. No objection is possible if the processing of your personal data is necessary for the performance of a contract.
10/ EXERCISING YOUR RIGHTS
You may exercise your rights by sending a dated request, in writing or electronically, along with a copy of your ID.
If we believe your request is unfounded, we will notify you in writing.
11/ SECURITY
Le Domaine du Lieu Plaisant takes appropriate measures to protect your data from unauthorized access, misuse, loss, or alteration.
Passwords are encrypted. Server access and backups are encrypted and managed by Orange, OVH SAS, Lucca, and Reservio. Connection logs and IP addresses are stored for one year by OVH SAS in compliance with legal requirements. Information on IP addresses connecting to the server and HTTP logs is retained for one year by the hosting provider OVH SAS, in accordance with legal obligations.
However, you acknowledge that no internet transmission is ever completely secure or error-free, and that the processes, systems, and technologies used and maintained by Le Domaine du Lieu Plaisant may be subject to malicious acts. As a result, we cannot be held liable under any circumstances for any direct or indirect damages arising from the wrongful or unlawful use of your personal data by a third party.
12/ COMPLAINTS
If you believe your personal data is being unlawfully processed, you may file a complaint with the data protection authority in your country of residence, workplace, or the place of the alleged violation.
13/ CHANGES TO THIS PRIVACY POLICY
This privacy statement may be extended or amended in the future. We therefore recommend that you consult this privacy statement regularly.
14/ CONTACT DETAILS
If you have any questions about this Statement or if you wish to exercise any of your rights, we have a Data Protection Officer whom you can contact at the following address:
Domaine du Lieu Plaisant
540 chemin du Défends
06250 MOUGINS
FRANCE
accueil@domainedulieuplaisant.com
Data Protection Officer : Flore RUIZ-PICASSO.